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The second oldest profession.

We’re continuously being sold ideas and solutions to our busy lives. At the store, on the phone, in the street, down at the local bar.

Having fallen into technology sales over 30 years ago, it's hard for me not to consider whether the person selling to me has something I can take on board for myself and for my clients.

Like most salespeople, I’m a sucker for being sold to well – and of course we can also learn a great deal by witnessing the odd cock up...

If you care about 2009, talk with management NOW!(added: 12/12/08)

In my view, someone who tells you what to do, but not how to do it is probably the ultimate sinner. It’s not only a waste of valuable client-facing time, but further convinces staff that attending future training or even continue learning independently is worthless.

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